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FAQs


Our instruments

Will this be a good instrument for my child to start on?

Yes. Any of our beginning band instruments will be a GREAT instrument for your child to start band with. They are brand name, high quality, and well made.

How do I know which brand to buy?

All of the instruments we sell are big, brand name instruments. Any are perfect for a beginning student. However, just like you may prefer a Chevy truck over a Dodge or Toyota, some band directors have a brand preference and share their recommendations with parents. None of the directors that we work with, however, absolutely require parents to purchase a specific brand.

Remember that all of the brands we sell are quality, beginner level instruments which will get your child off to a good start. Your director should be delighted with your purchase from Begin Band Now.

Will the instrument I see in the photo be the instrument I receive?

Yes. The instrument in the photo will be the instrument you receive.

Does the instrument come in a case? With a mouthpiece?

Yes. Each instrument comes in a case and with a beginner level mouthpiece. Please be aware that percussion instruments do not require a mouthpiece.

Does the instrument come with the accessories needed to play the instrument and take care of it?

No. Care accessories like reeds, oils, polishing cloths, etc. are not included with the instrument, but they can be purchased on our website. We strongly encourage parents to buy a care kit which, when used consistently and appropriately, will help keep the instrument in top playing condition. (See FAQs Accessories for information about our care kits.)

How long will this instrument last me?

The most truthful answer is that this depends on how well the instrument is taken care of. Just like a motor vehicle, the better you take care of it, the longer it lasts. This beginning instrument has the potential to last your student a lifetime.

However, it may also depend on what role music will play in your child’s future. For instance, Begin Band Now Supervisor, Heather, played her student level clarinet for over twenty five years through college, graduate school, and into community band as a working adult. Heather enjoyed music, but saw band and music performance as a hobby.

Begin Band Now Owner, Steve, on the other hand, was a superstar in band class from the start. He played on his beginner saxophone for just three years until his parents purchased an intermediate level saxophone which took him through high school and into college. In college, he purchased a professional level saxophone to use while studying saxophone performance. Steve loved music and knew it was his future profession.


Purchasing an instrument

How do I purchase an instrument?

Three easy steps and an instrument will be on its way to you!

Step one is choosing an instrument. On our home page, click on the name of the instrument your child will be playing. The names of the instruments are found in the chart located in the center of the page.

This will take you to a list showing each instrument in that category currently available for purchase. You will be able to see a small picture, a short description, and the sale price. Click on the description to find out additional information about or see more pictures of that instrument.

Click the Buy Now button to add the instrument to your shopping cart.

Step two is purchasing accessories such as a book, care kit, and music stand all of which will help your child succeed in band.

Step three is checking out.

What are my payment options?

All payments go through paypal, so you may use paypal if you have an account. If you do not have a paypal account we also take Visa, Mastercard, Discover, or American Express just be sure to choose that option at check out.

Will I get an order confirmation?

Yes. You will receive an order confirmation to the email address you provide on the order form.


Shipping

How long will it take to ship my instrument?

We ship instruments within 48 hours of receiving your order/payment confirmation.

How are shipping rates determined?

Your package can be delivered by the USPS, UPS, or if you are in our service area you may choose to have your merchandise delivered to your school free of charge on one of our weekly trips to your school.


Accessories

Do you have the accessories my child needs or my director requires?

Yes. On this site you can purchase books, care kits, reeds, and stands. These are the basic beginning band accessories needed to springboard your child to a successful start.

What accessories do we recommend beginning band parents purchase?

We recommend that band parents purchase a book, a care kit, and a music stand.

Be sure to choose the book that your band teacher uses, if the book is not provided by the school. 95% of the schools we work with DO NOT provide the band book to students.

Care kits are essential to keeping your child’s instrument in good playing condition. Each instrument’s kit is “personalized” with the products needed for that specific instrument.

Music stands are very important for the beginning band student to own. This stand, in most cases, would be for home practice. Your child will be able to mimic the posture and instrument handling techniques and positions being taught in the band room which is a key to their success.

What is a care kit?

A care kit is a convenient package of the essential items needed to use and maintain your child’s instrument. Each care kit is personalized to the instrument. For example, clarinet kits have reeds, and trumpet kits have oil. Trumpet kits have valve oil, but French horn kits have rotary valve oil.

What sets our kits apart is that we include the products that we actually use in our own repair shop. These products are the ones we’ve found to be effective, safe, and high quality.

Directions on how and when to use each product is enclosed in the kit. Every care kit also includes a case name tag and a pencil.

Do you sell the book my child needs?

We carry the band books that the majority of band teachers use including:

21st Century Band Method
Accent on Achievement
Essential Elements 2000
First Division Band Method
Standard of Excellence
The Yamaha Advantage
Traditions of Excellance
Yamaha Band Student


Repairs and Returns

We want your child to have a fanstastic beginning band experience. We go to great lengths to make sure your childs instrument is clean, disinfected, and in perfect working order. Because of this we do not offer a return policy on any instrument sold. However, we offer you peace of mind with a ONE YEAR WARRANTY on all the instruments sold here on our site.

If for some reason your instrument breaks down (either by a child inflicted incident or by just a fluke malfunction) you are welcome to send the instrument back to us for free repair work for up to one year from the date of purchase.

You are responsible for all shipping charges to and from our repair facility.

Please use the contact us button at the top of the home page to find out the best way to get the instrument to us for repair.


Your Privacy

Will the information I give you be shared or sold?

No. We will not ever share, sell, or rent your information to a third party.

Is this a secure site?

Yes. We take protecting your information very seriously and have taken every precaution to protect you. During checkout, when we ask for sensitive information, this information is encrypted and protected using Secure Socket Layers (SSL). Please read our complete privacy policy found under the Policies button.

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