Merchandise Returns: 

In Store:
Your satisfaction is our top priority. If you are not satisfied with a product, we will gladly accept returns on items for up to 30 days after the invoice date for exchange, credit or a full refund.

Returned items must be in new, sellable condition with no signs of wear and include original packaging and original invoice. If there is no receipt with the returned merchandise, a store credit will be issued in the form of an E-Card.

No returns accepted after 30 days.

Website:

BeginBandNow.com orders can be returned by sending the product to the following address:

Web Order Return

Lincoln County Music Supply, Inc.
681 South Lincoln Drive
PO Box 417 
Troy Missouri 63379

Return shipping charges for web orders are the responsibility of the customer.

Returned items must be in new, sellable condition with no signs of wear and include original packaging and original invoice. If there is no receipt with the returned merchandise, a store credit will be issued in the form of an E-Card.

No returns accepted after 30 days.

Installment Payment Contract:

After the initial four month minimum rental period, you may terminate the contract by voluntarily returning the instrument and accessories (mouthpiece, mouthpiece cap, ligature, practice pad, stand, etc.) to Lincoln County Music Supply, Inc.  Leaving the instrument in the band room or leaving the instrument with a teacher does not indicate the intent to return the instrument.  The instrument needs to be in good repair, ordinary wear and tear expected, along with payment of any past due payments, fees or other charges due Lincoln County Music Supply, Inc. through the date the instrument was returned. You are responsible for the instrument and all payments until a Lincoln County Music Supply, Inc. employee has taken possesion of the instrument.

Next Step Instrument Program

Purchases made through the Next Step Instrument Program are non-returnable.  The contract will end when you have succesfully completed all your payment obligations.

Advanced Instrument Program

Purchases made through the Advanced Instrument Program are non-returnable.  The contract will end when you have succesfully completed all your payment obligations.